Cochlear and Royal Institute for Deaf and Blind Children (RIDBC)

May 13, 2016

Australian not-for-profit Royal Institute for Deaf and Blind Children (RIDBC) and hearing-implant leader Cochlear are able to expand the reach of their training and education programs using GoToMeeting and GoToTraining.

Challenge

RIDBC’s mission is to provide quality and innovative services, to achieve the best outcomes for current and future generations of Australians with vision and/or hearing loss. RIDBC Renwick Centre aims to provide parents, educators and related health professionals with the education and training they need. To do this, RIDBC must overcome the geographic and financial barriers that potentially limit access to training opportunities for the wider Asia Pacific community.

“Citrix technology has allowed RIDBC to expand its continuing professional education program for education and health professionals working with those who have hearing or vision loss — regardless of their location and at a fraction of the cost.”
-Trudy Smith, Manger Continuing Professional Education, RIDBC Renwick Centre

Solution

In partnership with Cochlear, RIDBC Renwick Centre harnessed technology to deliver face-to-face training to the parents, educators and related health professionals across the Asia Pacific region — without incurring the prohibitive travel or time costs required for in-person support. With Citrix GoToTraining, RIDBC Renwick Centre is able to offer access to training opportunities such as online seminars with live captioning across the region.

Every four years, Cochlear and RIDBC Renwick Centre deliver the Deaf Research and Studies Symposium, a two-day seminar for teachers and academics working with children who use Australian Sign Language (Auslan) as their first language. In 2014, this partnership saw the symposium delivered with sign language interpretation in four different languages as well as live captioning. The event’s concurrent sessions were streamed through the GoToTraining technology, which allowed the PowerPoint presentation, caption window and interpreter/presenter window to be simultaneously streamed into the presentation space as well as out to the Asia Pacific region. This enabled participants at 20 additional sites to benefit from the symposium last year.

“The Asia Pacific region is a big space! With the help of GoToMeeting and GoToTraining, RIDBC has been able to provide parents and professionals with access to learning opportunities from local and international experts."
-Trudy Smith, Manger Continuing Professional Education, RIDBC Renwick Centre

Benefits

  • The combination of GoToTraining and GoToMeeting products provides the ability for RIDBC Renwick Centre, in partnership with Cochlear, to offer up to 50 online learning opportunities each year across the Asia Pacific region.
  • This combination removes barriers of geography, travel and cost to increase professional education opportunities for the community supporting children and adults with hearing or vision loss.
  • GoToTraining and GoToMeeting products offer simultaneous streaming of Deaf Research and Studies Symposium, a two-day seminar held every four years for teachers and academics working with children who use Australian Sign Language, to 20 additional sites.
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